Microsoft Dynamics 365 Fundamentals (CRM) (MB-910)
Discover the fundamentals of Microsoft Dynamics 365 customer engagement applications and build foundational CRM knowledge.
Duration
2 Days • Weekend
Level
Beginner
Format
Live Online (India Time)
Course Fee: ₹29,998 (inclusive of GST)
India group batches of 10+ participants · Fees per participant. Weekend scheduling in India time; in-person delivery on request.
- Live Instructor-Led Online
- Official Microsoft Courseware & Labs
- MCT-Led Training
- In-person/group batch available on request.
Course Overview
The MB-910 certification provides a comprehensive introduction to Microsoft Dynamics 365 customer engagement applications. This foundational course covers core CRM concepts, sales, marketing, customer service, field service, and integration opportunities.
Learning Objectives
Who Should Attend?
- • Dynamics 365 end users
- • Business analysts
- • CRM administrators
- • Sales operations specialists
- • Career changers into CRM
Prerequisites
Basic understanding of business processes, familiarity with CRM concepts, general IT literacy. No prior Dynamics 365 experience required.
Course Content
Join the next India Weekend Batch
₹29,998 per participant, inclusive of GST · India groups of 10+ · Live online · MCT-led. Chat with us on WhatsApp for upcoming weekend dates and in-person/group batch options.
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